Guest Reviews at El Palace

We greatly value the opinions of our guests as it is their suggestions that help us to improve the hotel’s facilities and services.

5 Reviews

The Royal treatment at the El Palace

Wonderful and beautiful hotel. Stand extremely attentive and very good Spa. My room was elegant and comfortable. I liked the bidet and loads of storage space. 
Hotel is centrally located, walking distance to Las Ramblas, Passeig de Gràcia and Catalunya Plaça. Concierge extremely helpful with history and directions
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Excellent

The hotel is top class with very polite staff! Room is big with a fantastic bathroom and very comfortable bed! The staff took care of everything we asked ! The hotel is more than clean! I would definitely recommend it!
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The best place to stay in Barcelona!!!!!!!!!

I rely on reviews all the time for travel for my family so I wanted to take a minute and share my amazing experience at this hotel. I was traveling with my 18 year old daughter to visit my older daughter who was studying abroad in Barcelona. We chose this hotel based on location and reviews. I could not have made a better choice. 

First I have to start with my favorite experience at the hotel. They have a cocktail lounge call the Bluesman Cocktail Bar. We would meet with my daughter and her boyfriend and all their friends each night before dinner for drinks. We were taken care of by the two kindest nicest women we met in Spain. Diana and Coco were amazing. They made fabulous drinks, always had a smile and made our whole experience something we looked forward to each night. I will miss that place very much. As a added bonus they have the best selection of Bourbons in Barcelona and make a great Manhattan and Sazerac. 

So beyond having the best bar the hotel was immaculate. The staff was constantly striving and succeding in helping us have the best stay at all times. The Conceirge’s helped us with dinner reservations every night. They sent us to the most amazing places with great food and atmosphere. I literally asked them each night to change the time or the number of guests I would have and they did so each time and were so nice about it. It would be impossible to name everyone but thank you to Idalija, Miguel, Alex, Alexis and if I forgot anyone I apologize. 

The rooms were large and comfortable and very classy. I loved the pressure of the shower and the beds were so comfortable. I celebrated my 50th birthday while there and they sent multiple little surprises to my room. Just so thoughtful and kind. It’s the little things that make you feel at home and special in a place especially while traveling abroad. We ordered room service multiple times for water or snacks and when they said it would be 5 minutes it was exactly 5 minutes. I know most travelers appreciate when people say that they will do something and they do. The housekeeping staff must have cleaned and turned down our room multiple times a day. They were wonderful. 

This is probably my longest review ever but I would encourage anyone who travels to Barcelona to experience this hotel and you can’t miss Diana and Coco at the Bluesman ( which also has great live music). I know many families visit students from the USA studying abroad and I can’t think of a better spot to stay. Thank you to the Hotel for making our stay one of our favorite trips ever.
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10 star service

thanks to near 71k readers I try to honor these readers with transparency and independency.

the service delivered by El Palace (former Ritz for some) makes you feel at home and very spoiled without robotized and “fake” sympathetic atitudes!

small things makes a lot of difference, which includes smiling and professional doorman, rhat warned me about the bad situation of one of the tyres of the rented car used to head Andorra (maybe deserve a careful review)

so don’t hesitate to bring to this Palace oops place to be treated not as a royalness but as a member of their family!

smal things makes a lot of difference, which includes smiling and professional doorman, rhat warned me about the bad situation of one of the tyres of the rented car used to head Andorra (maybe deserve a careful review)

so don’t hesitate to bring to this Palace oops place to be treated not as a royalness but as a member of their family!
thanks to near 71k readers I try to honor these readers with transparency and independency.

the service delivered by El Palace (former Ritz for some) makes you feel at home and very spoiled without robotized and “fake” sympathetic atitudes!

small things makes a lot of difference, which includes smiling and professional doorman, rhat warned me about the bad situation of one of the tyres of the rented car used to head Andorra (maybe deserve a careful review)

so don’t hesitate to bring to this Palace oops place to be treated not as a royalness but as a member of their family!
thanks to near 71k readers I try to honor these readers with transparency and independency.

the service delivered by El Palace (former Ritz for some) makes you feel at home and very spoiled without robotized and “fake” sympathetic atitudes!

small things makes a lot of difference, which includes smiling and professional doorman, rhat warned me about the bad situation of one of the tyres of the rented car used to head Andorra (maybe deserve a careful review)

so don’t hesitate to bring to this Palace oops place to be treated not as a royalness but as a member of their family!
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Lovely classical hotel

Fantastic hotel with outstanding staff and food. Only problem was the wifi was terrible everywhere which makes it difficult for a work trip. Spa is lovely and roof top pool would be beautiful in summer months.
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