Legal notice El Palace Hotel Barcelona

We protect your personal information using standard industry techniques, and we will always keep you informed when significant changes are made to this Privacy Policy.

Your trust is what matters most to us, and therefore we protect your personal information and we will only disclose it to third parties: (1) with your consent; (2) when necessary to process your instructions; (3) when established by law, subpoena or other judicial procedure.

This Privacy Policy applies to the website (hereinafter referred to as the “Web Site”) under the responsibility of SKIDBLADNIR, S.L (hereinafter referred to as “HOTEL EL PALACE BARCELONA”, “us” or “we”) in compliance with provisions set forth in Act 15/1999 of 13December on the Protection of Personal Data (hereinafter referred to as the “Data Protection Act”) and its developing regulations as well as the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the “General Data Protection Regulation” or the “GDPR”).

Therefore, this Privacy Policy shall be applied to every user that visits the Web Site (hereinafter "users" or, in the singular form the "user" or “you”), requests information via e-mail or application form, is subscribed to the newsletter or is registered in order to make a reservation, and accesses to the corporative profiles of the HOTEL EL PALACE BARCELONA in social networks.                

Additionally, in compliance with the legislation regarding Information Society Services and Electronic Commerce, the user is provided with the Cookies Policy [CB1] of the Web Site.

“HOTEL EL PALACE BARCELONA reserves the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as to future uses that it intends to make of the personal data of the Users of the website. In any case, it will previously inform the Users of the changes that take place in this policy. Therefore, it is recommended to the User to proceed to the reading of the Privacy Policy of the website each time he will access it.

In case any clause of this Privacy Policy is void or considered null, all other conditions will not be affected, fully preserving its validity and integrity, in accordance with the current regulations applicable at any time.


1.- Right of information.                                                                                              

SKIDBLADNIR, S.L, with registered office in [08010] – [Barcelona] (Spain), [Gran Via de les Corts Catalanes], [668], and V.A.T. Number [B656911], guarantees to Internet users that access to the Web Site that the information provided through this Web Site will be processed in strict compliance with the Data Protection Act and its development regulations.

To this end, HOTEL EL PALACE BARCELONA informs the user about the procedure followed in order to collect their personal data and how we use it.

2.- Information collected by HOTEL EL PALACE BARCELONA.

HOTEL EL PALACE BARCELONA obtains personal data provided by users through the following means:

      i.         When visiting or using the Web Site.

     ii.         Information provided by the user by different services offered via Web Site.

   iii.         Allowing access to the options that require registration. The user must attend to the particular conditions that are defined in each case;

    iv.         Responding to user’s queries or requests for information;

     v.         In the event that the User ticks the corresponding check-box for such purposes, keeping the user informed by sending email or other electronic means. The content of such communications will mainly be about our services, activities, projects, updates and new features of the website, problem solving, inactivity or under use, detection and prevention of errors or in general to comply with the Legal Advice and Terms and Conditions, in its case.

    vi.         Cookies, as reported in the corresponding Web Site Cookies Policy.                                   

3.- How do we use information.

EL PALACE HOTEL BARCELONA communicates to the users to whom applies, that the personal data provided to us will be incorporated into a file owned by EL PALACE HOTEL BARCELONA and duly registered before the Personal Data Protection Agency General Registry, being used with the following purposes: i. Management of reservations, use or the provision in accordance with the General Terms and Conditions and the particular conditions in certain services.ii. Responding to queries or requests for information performed by the user.iii. Invoicing and collection of services.iv. With the corresponding user’s previous consent: sending information about services, products, activities and subscribing to the HOTEL EL PALACE BARCELONA newsletter. v. Customizing and improving the tools and functionality of the Web Guaranteeing the technical operativity of the Web Site.vii. Candidates Curriculum Vitae Management.viii. Any other purpose required or permitted by applicable law or for which the user has given its consent.

4.- Information shared with third parties.

We will not share user’s personal information of the and / or publish when creating an account, unless we have their express consent and that we consider in good faith that it is permitted by law or that it is necessary to disclose it in a reasonable way to comply with a judicial proceeding, including, but not limited to, subpoenas for a civil or criminal trial, court orders or other mandatory disclosures.

We may also disclose your personal information to a third-party as part of HOTEL EL PALACE BARCELONA sale of assets, a subsidiary or division, or following a change of control of the company or one of its subsidiaries, or to prepare any of these events. Any third-party to whom we transfer or sell our assets shall have the right to continue to use the personal information and other data provided by the User in the way set forth in this Privacy Policy.

We may contract third-party companies and individuals to provide our services (such as maintenance, analysis, auditing, marketing and development). These third-parties will have limited access to the User’s information; only to perform these tasks on our behalf, and guarantee HOTEL EL PALACE BARCELONA not to disclose or use it for other purposes. 

5.- User’s consent.

Data communications, through the use of the electronic forms enabled by HOTEL EL PALACE BARCELONA on the Web Site, e-mails or contents provided by the user through the Web Site supposes the user’s express consent to the processing of the data included in the indicated media. User’s acceptance to its personal data processing for the purposes referred to in the section "How do we use information" of this Privacy Policy is always revocable, without retroactive effects, according to the provisions of current legislation.

User guarantees that the personal data provided to HOTEL EL PALACE BARCELONA is truthful and that he/she is responsible for communicating to us any modifications in this regard.

6.- Requirements for the user

The user is the sole party responsible for the veracity and accuracy of the data facilitated through the Web Site so as to notify any modification on them. Unless otherwise noted, HOTEL EL PALACE BARCELONA understands that they have not been modified.

The services, access to the contents and the product’s offer are only intended to users above the age of 18, so that any person who submits its personal data states having this age. The use of personal data of underage for communication purposes is prohibited.   

7.- Security and Confidentiality

HOTEL EL PALACE BARCELONA maintains the security levels of data protection required by Royal Decree 1720/2007 of 21 December, which approves the Data Protection Act Development Regulation, and has established all the technical means at its disposal to avoid loss, misuse, alteration, unauthorized access and theft of the data provided through the website by user.

However, despite the diligent implementation of such measures, the user should be aware that Internet security measures are not impregnable, without which we can guarantee that unauthorized third parties may have knowledge of the class, conditions, characteristics and circumstances of the use that users make of the services offered on the website or that they can access or manipulate the messages and communications of any kind that the users disseminate or make available to third parties through said services.

HOTEL EL PALACE BARCELONA states that the information that the user provides through the Web Site will be stored and treated obeying the duty of secrecy and confidentiality, in accordance with the article 10 of the LOPD.

HOTEL EL PALACE BARCELONA informs that, when the user makes payment for services offered through the Web, the information provided during the purchase process related to the payment of the price of services will not be treated by HOTEL EL PALACE BARCELONA, but by the platform of payments implemented on the web, which is the integrated payment system Paynopain Solutions, SL. HOTEL EL PALACE BARCELONA does not store information on payment data. We recommend that, prior to paying for any of our services, the user consults the Privacy Policy and the Terms of Use in: .

8.- Rights of access, rectification, cancellation and opposition.  

The user may exercise his rights of access, rectification, cancellation and opposition in the terms and conditions set forth in the applicable legislation. In this sense, the User can exercise these rights by writing toHOTEL EL PALACE BARCELONA to the following address:Gran Via 668, 08010, Barcelona, or to the following e-mail address:, providing a photocopy of its Identity Card.

If the user wishes to stop receiving the newsletter, you can unsubscribe through the proposed link in the same newsletter.

If you wish to make any suggestions or comments regarding the Privacy Policy, please contact HOTEL EL PALACE BARCELONA Gran Via 668, 08010, Barcelona or to the following email address:  

9.- Privacy Policy in Social Networks.

HOTEL EL PALACE BARCELONA informs the users, that has proceeded to create a corporate profile in the Social Networks Facebook, Twitter, Google +, Instagram, Youtube and Pinterest with the main purpose of advertising their services.

The user that has a profile in the same Social Network and has decided to join the page created by HOTEL EL PALACE BARCELONA, thus showing interest in the information published on the Network, facilitates their consent for the treatment of personal data published on its profile by HOTEL EL PALACE BARCELONA.

The user can always access to the Social Network Privacy Policies, as well as being able to configure its profile to ensure its privacy. There is no link between HOTEL EL PALACE BARCELONA and Social Networks so the user will have to accept Social Networks Legal Policy and Terms and Conditions, once he access to them and / or validate their notices and Terms and Conditions in the registration procedure.

Regarding the rights of access, rectification, cancellation and opposition, they can be exercised before HOTEL EL PALACE BARCELONA, according to the Data Protection Act, the user must take into account the following nuances:

Access: It will be defined by the functionality of the Social Network and the ability to access information from users' profiles.

Rectification: It can only be satisfied in relation to information that is under the control of HOTEL EL PALACE BARCELONA, for instance, delete comments published on the page itself. Normally, this right must be exercised before the Social Network.

Cancellation and / or Opposition: As in the previous case, it can only be satisfied in relation to the information that is under the control of HOTEL EL PALACE BARCELONA, for example, to stop being attached to the profile.                                                                                    


HOTEL EL PALACE BARCELONA will carry out the following actions:

i. Access to profile public information.

ii. Publication in the user’s profile all the information already published in HOTEL EL PALACE BARCELONA Web Site.

iii. Sending personal and individual messages through the Social Network channels.

iv. Status of the page to be published in the user’s profile.

v. Promotional actions, as well as call for contests.

The user can always control its connections, delete the content that he is not interested in, and restrict with who he shares its connections to, so access its privacy settings.