By accessing and using the website, https://www.hotelpalacebarcelona.com/ (hereinafter, the “Web”), a visitor of the Web acquires the condition of user, which means that the user completely accepts the conditions of use in force at any given time, without reservation.
We deem the privacy of persons to be important, which includes both visitors to our website, https://www.hotelpalacebarcelona.com/(hereinafter, the “Web”), and any other affected persons who provide us with information through the same, whose data are processed by ROYAL BLUE BIRD, S.L. (hereinafter, “HOTEL EL PALACE BARCELONA”) as a part of providing services (hereinafter and jointly, “you” or the “user(s)”). In this regard, HOTEL EL PALACE BARCELONA undertakes to process your data in accordance with personal data protection regulations that are applicable and in force at any given time. Specifically, HOTEL EL PALACE BARCELONA will comply with the provisions set forth in Organic Law 3/2018 of 5 December, on Personal Data Protection and the guarantee of digital rights; with the provisions set forth in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC; and with the provisions set forth in any other correlated regulations that may be applicable and in force at any given time.
1. Who is the controller of your data?
Identity of the Data Controller: ROYAL BLUE BIRD, S.L. (HOTEL EL PALACE BARCELONA)
Tax ID Number (N.I.F.): B-65696114
Address: Gran Vía de les Corts Catalanes 668, 08010 Barcelona
Telephone: +34 93 510 11 30
2. What are the main purposes for processing your data?
Through e-mails that are sent and/or calls that are received, HOTEL EL PALACE BARCELONA gathers and processes your personal data for the purpose of handling and managing requests, questions, consultations, room reservations, restaurant services and/or subscriptions to our newsletter. In brief, to provide you with the requested service.
3. What is the legal basis for processing your data?
The legal basis for handling and managing requests, questions and/or consultations, as well as reservations that are made through our web page, are the existence of a pre-contractual and/or contractual relationship (if applicable), in addition to the legitimate interest of HOTEL EL PALACE BARCELONA. The legal basis for the subscription to our newsletter is your consent.
4. How long do we store your data?
All data obtained will be kept as long as your relationship with us is maintained, and even after the end of that relationship during the necessary period for formulating, exercising or defending claims and legal obligations, during which time the data will be duly blocked. Regarding the newsletter, the data will be maintained until you request to unsubscribe and/or exercise your right of objection.
5. Who could be the recipients of the communication of data?
We hereby inform you that we will never transfer to or exchange your personal data with third parties without your express consent. Nevertheless, your data could be transferred to competent bodies and/or authorities in cases in which there is a legal obligation to do so. Likewise, your data could be transferred to suppliers and/or outside service providers, with whom we have signed the legally required contracts according to which compliance with personal data protection legislation is guaranteed, in addition to their obligations as data processors.
6. What are your rights when you provide us with your data?
Right to request access to personal data: you may ask HOTEL EL PALACE BARCELONA if it is processing your data, and if it is, you may have access to the same.
Right to request that data be rectified if they are inaccurate or that data be completed if they are incomplete.
Right to request the erasure of your data.
Right to request the restriction of processing: in this case, we will only keep data for exercising or defending against claims.
Right to object to processing: HOTEL EL PALACE BARCELONA will cease to process personal data, unless they must continue to be processed for legitimate reasons or for exercising or defending against possible claims.
Right to the portability of data: in the event that a user would like for their data to be processed by another data controller, HOTEL EL PALACE BARCELONA will facilitate the transfer of their data to the new controller.
Right to not be the object of automated decision-making regarding your personal data.
If you had given your consent for any specific purpose, you may withdraw that consent whenever you wish, without affecting the lawfulness of the processing based on the consent prior to withdrawal.
To exercise your rights, please send written notice to SKIDBLADNIR, S.L. (HOTEL EL PALACE BARCELONA), located at Gran Vía de les Corts Catalanes 668, 08010 - Barcelona, thereby indicating your full name and address, or send us an e-mail at firstname.lastname@example.org
If there are any doubts about your identity, it may be necessary to include a photocopy of your D.N.I. (National Identity Document) or a legally equivalent document that proves your identity. You can therefore use the models and forms for exercising different rights that are available through the Spanish Data Protection Agency on its official web page (https://www.aepd.es/reglamento/derechos/index.html).
We hereby inform you of your right to file a claim before the Control Authority, specifically the Spanish Data Protection Agency (https://sedeagpd.gob.es/sede-electronica-web/vistas/formNuevaReclamacion/reclamacion.jsf), and before all other public bodies that may hold jurisdiction over any claim derived from your personal data.
8. Social networks
HOTEL EL PALACE BARCELONA is present on some of the main social networks on the Internet, for which it acts as the data controller in relation to the data published by HOTEL EL PALACE BARCELONA.
HOTEL EL PALACE BARCELONA will process the data on each social network according to the rules established for such purpose by each social network. Therefore, and unless otherwise stated, HOTEL EL PALACE BARCELONA may inform its followers on the corresponding social network about its activities, events and other related subjects, including follower services, therefore using the channels that the social network provides for such purpose.
HOTEL EL PALACE BARCELONA will not retrieve personal data from social networks, unless a user gives us their express consent.
9. Direct marketing
We do not use your personal data for direct marketing purposes without your prior, express consent.