Personalised services

Enjoy the true sense of luxury

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Taking care of every little details to create big moments.

Our staff works hard to ensure that every guest that walks through our doors has everything they need to have the best possible experience while staying at El Palace Barcelona.

Happy kids, happy parents

FAMILY FRIENDLY

Happy kids, happy parents

To welcome the families that come and stay at the hotel, we have designed a special welcome that is sure to surprise the youngest members of your family.

Depending on your reservation, our staff will prepare the room with special amenities and toys to ensure that your children feel as special as they deserve.

Conditions

Barrier-free accessibility

ADAPTABILITY

Barrier-free accessibility

El Palace Barcelona is adapted for any person with physical or sensory disabilities, with appropriate supports and everything our guests need to enjoy free mobility.

The corridors have ramps and wide spaces to ensure full mobility and our lifts include embossed Braille on the keys to allow for easy tactile identification.

Conditions

Bring your dog along

PET FRIENDLY

Bring your dog along

Your best friend is welcome to join you at El Palace Barcelona. We would be happy to welcome and pamper your pet as their owner while you stay with us.

Your precious pooch will be surprised on arrival with a dog bed, a water bowl, a toy, and Lily's Kitchen organic dog treats so that they can enjoy sweet dreams by your side.

Conditions

Valet parking for our guests

CAR FRIENDLY

Valet parking for our guests

El Palace Barcelona offers a parking service to the guests of the hotel. You can enjoy maximum comfort and speed by parking your vehicle with us in the centre of Barcelona.

Our staff will take care of the valet service for you. The covered car park is located just metres from the hotel and has direct pedestrian access.

Conditions

Private chauffeur for safe transport

Transportation

Private chauffeur for safe transport

If you have come to the city without a car, there is no need to hire one and drive yourself. Take the stress out of visiting the city and let a private chauffeur show you around.

We work with a company that specialises in transport. They offer a personalised service that can meet any type of request you may have.

Conditions

A personalised welcome

CUSTOMISED

A personalised welcome

Would you like to celebrate a birthday? We will have a cake and balloons waiting in your room. An anniversary? Champagne and flowers will be there to surprise your loved one.

If there is something else you need to make your stay perfect or to surprise those that you are travelling with, contact us and we will prepare your room ahead of time.

Conditions

The Golden </br>Keys

5* Concierge

The Golden
Keys

A concierge can be one of the most valuable assets in our clients travels. Therefore we are honnered to count with the elites concierges, awarded by the organisation of Les Clefs d'Or. 

Les Clefs d’Or is a famous association of the best of the best concierges, as these concierges have the skills and the contacts to open doors that no others can. And no is not in their vocabulary.

Conditions